Delivery Information

At carlscarpashoes.com, we are committed to providing a seamless and efficient delivery experience for our customers. We offer a range of delivery options to suit your needs, whether you’re located within the UK, EU, or internationally.

Dispatch Times

  • Same-Day Dispatch: Orders placed before 2:00 PM GMT on weekdays will be dispatched the same day.
  • Next-Day Dispatch: Orders placed after 2:00 PM GMT or during weekends will be dispatched on the next working day.

Please note that dispatch times are approximate and may vary depending on stock availability and order volume.

Delivery Options

We offer various delivery methods to cater to different preferences:

  • Standard Delivery: A cost-effective option with delivery times varying based on destination.
  • Express Delivery: For faster delivery, choose our express service, which ensures quicker arrival times.
  • International Delivery: We ship worldwide, with delivery times and costs varying by destination.

Please refer to our checkout page for specific delivery options available to your location.

Delivery Times

Delivery times depend on the chosen service and destination:

  • UK: Typically, 2-3 working days.
  • EU: Generally, 3-5 working days.
  • Rest of the World: Delivery times vary; please check at checkout for estimated times.

Please note that these are estimated delivery times and actual delivery may vary due to factors beyond our control.

Delivery Charges

  • UK & Ireland: Free delivery on most orders.
  • EU: Free delivery on orders over a specified amount; otherwise, a standard delivery charge applies.
  • International: Delivery charges vary based on destination and order value.

Exact delivery charges will be calculated at checkout before you complete your purchase.

Order Tracking

Once your order has been dispatched, you will receive an email confirmation with tracking details. You can use these details to monitor the progress of your delivery.

Delivery Restrictions

Please be aware of the following delivery restrictions:

  • We do not deliver to P.O. Box addresses.
  • Delivery times may be affected by public holidays or unforeseen circumstances.
  • Some remote areas may experience longer delivery times.

If you have specific delivery requirements or questions, please refer to our FAQs or contact our customer service team for assistance.